Legal

Privacy Policy.

How Guangzhou Zowie Ware Trading Co., Ltd. collects, uses and protects your personal data.

This Privacy Policy applies to zowieware.com, operated by Guangzhou Zowie Ware Trading Co., Ltd. By accessing or using our site you acknowledge that you have read, understood and agree to be bound by this policy. We comply with GDPR, CCPA/CPRA and other applicable regional data protection laws.

1. Information We Collect

We collect Personal Identifiable Information (PII) — including contact, account, transactional and user-submitted content — and Non-Personal Information such as device, technical browsing and aggregated demographic data. All data is collected lawfully, transparently and for specified legitimate purposes.

2. How We Collect Your Information

Through your voluntary submission (forms, account registration, purchases and support), through automatic collection via cookies and similar technologies, and from limited trusted third parties (analytics, payment processors) in compliance with applicable laws.

3. Legal Basis for Data Processing (GDPR)

For EEA users we process personal data on the basis of consent, contract performance, legitimate interests and legal obligation.

4. How We Use Your Information

To operate and secure the site, process orders, respond to inquiries, send requested updates, analyse usage, prevent fraud, comply with legal obligations, and conduct anonymous market research.

5. Information Sharing and Disclosure

We do not sell or rent your PII. We share data only with authorized third-party service providers (hosting, analytics, payment, email, security) bound by contract; in response to legal requirements; in business transfers; and with your explicit consent.

6. Data Retention

Transactional and account data: 7 years. Inquiries and support: 2 years. Analytics and log data: 12 months. Marketing contact data: until you unsubscribe or request deletion. After retention expires, data is securely deleted or anonymized.

7. Cookies and Tracking

We use necessary, analytics, functional and (with opt-in) marketing cookies. You can manage or disable cookies through your browser settings; some site features may be limited as a result.

8. Your Data Rights

Under GDPR, CCPA and other applicable laws you have rights to access, rectify, erase, restrict, port, object, withdraw consent and opt out of marketing. We respond to valid requests within 30 calendar days. California residents enjoy additional CCPA rights.

9. Data Security

We use SSL/TLS in transit, secure server storage, access controls, periodic security audits and staff privacy training. While we apply industry-standard safeguards, no electronic transmission or storage is 100% secure.

10. International Data Transfers

Your data may be transferred to and stored in countries outside your jurisdiction. We rely on Standard Contractual Clauses (SCCs) and equivalent safeguards to protect international transfers.

11. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect data from children under 13 and will promptly delete any such data upon notification.

12. Third-Party Links

Our site may contain links to external services with their own privacy practices. We are not responsible for those practices and encourage you to review their policies.

13. Policy Updates

We may update this Privacy Policy at any time. Material changes will be announced on the site or by email. Continued use after updates constitutes acceptance.

14. Contact

For privacy inquiries, requests or complaints contact: privacy@zowieware.com.

15. Governing Law

This Privacy Policy is governed by the laws of China, excluding its conflict of law rules.

Privacy questions

Reach our data protection contact directly.

privacy@zowieware.com — we respond to all GDPR/CCPA requests within 30 days.